Terms and Conditions
Terms and Conditions
Effective Date: October 27, 2025
Welcome to Mandii’s Fitting Room!
These Terms and Conditions (“Terms”) govern your use of our website, products, and services. By accessing or making a purchase from Mandii’s Fitting Room, you agree to be bound by these Terms. Please read them carefully before placing any order.
1. General Information
Mandii’s Fitting Room (“we,” “us,” “our”) operates as an online retail store offering clothing, accessories, and lifestyle items through a dropshipping model.
This means that we partner with third-party suppliers to fulfill and ship orders directly to you.
By using our website, you confirm that:
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You are at least the legal age of majority in your region;
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You will not use our products for illegal or unauthorized purposes;
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You agree to comply with all applicable laws in your jurisdiction.
2. Products and Availability
We strive to display product information, images, and prices accurately. However:
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Colors, sizing, and materials may appear slightly different due to variations in screens or manufacturing;
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Availability depends on our suppliers and may change without notice;
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We reserve the right to discontinue any product at any time.
If an ordered item becomes unavailable after purchase, we will notify you and issue a refund or replacement.
3. Orders and Payments
When you place an order:
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You agree that all information you provide (name, address, payment details) is complete and accurate.
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Prices are displayed in [insert your currency, e.g., USD or JMD], excluding or including applicable taxes as shown.
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Payments are processed securely through our authorized payment partners.
We reserve the right to cancel or refuse any order for reasons such as:
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Suspected fraud or unauthorized payment;
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Incorrect pricing or listing error;
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Supplier or shipping issues beyond our control.
If your order is canceled after payment, you will receive a full refund.
4. Shipping and Delivery
Since Mandii’s Fitting Room operates on a dropshipping basis, orders are shipped directly from our suppliers — who may be located in different countries.
Please note:
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Delivery times vary depending on product and location (typically 7–20 business days).
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Delays may occur due to customs, shipping carriers, or high-demand periods.
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Tracking information will be provided once available.
We are not responsible for delays caused by shipping carriers, customs processes, or events outside our control (e.g., natural disasters, strikes, etc.).
5. Customs, Duties, and Taxes
Depending on your country’s regulations, your order may be subject to customs duties, import taxes, or additional fees upon delivery.
These charges are the responsibility of the customer and are not included in the product price or shipping cost.
6. Returns, Refunds, and Exchanges
Because we work with multiple suppliers, our Return Policy may vary depending on the item.
Generally:
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Items must be returned within 14 days of delivery in their original condition, unworn, and with tags attached.
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Certain items (e.g., underwear, swimwear, clearance, or personalized products) are non-returnable.
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Customers are responsible for return shipping costs unless the item arrived damaged or defective.
Please contact our support team before returning any product to confirm the correct return address.
If your order arrives damaged or incorrect, please email us within 7 days with photos of the issue.
7. Pricing and Promotions
All prices are subject to change without notice.
Discounts or promotional codes must be applied during checkout and cannot be combined or applied retroactively.
8. Third-Party Services
Because we use third-party suppliers and shipping carriers, we are not responsible for:
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The quality or timeliness of delivery once the package is in transit;
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Any errors, delays, or issues caused by our suppliers or shipping partners.
However, we will do our best to help resolve any issues that arise with your order.
9. Intellectual Property
All content on our website — including product images, descriptions, logos, and text — is owned by or licensed to Mandii’s Fitting Room.
You may not copy, reproduce, or use any content without written permission.
10. Limitation of Liability
Mandii’s Fitting Room shall not be liable for:
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Any indirect, incidental, or consequential damages from using our website or products;
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Delays, lost packages, or customs-related issues beyond our control.
Our total liability for any claim shall not exceed the total amount paid for the product in question.
11. Privacy
Your personal information is collected and processed in accordance with our Privacy Policy.
We do not sell or rent customer data to third parties. Information is used only to process orders, provide service, and improve our website experience.
12. Changes to These Terms
We may update these Terms and Conditions at any time.
The most current version will always be posted on our website. Continued use of our website after updates constitutes acceptance of the revised Terms.
13. Contact Us
For questions, concerns, or support, please contact us by filling out our Contact Us Form.